Claims

Deficiencies in how a building is designed, built, operated or maintained, are the causes of construction defects. Defects in construction range from minor problems like drooping gutters and peeling paint to situations when an entire structure must be bulldozed. Other problems include code violations, faulty design, cracked foundations, substandard workmanship, and unsafe structures.

Everyone associated with the project, from general contractors to architects, electricians, and roofers, can be impacted by a construction defect claim. The toll on a company’s finances and its reputation can be distressing. Vector Risk Solutions has a mission to focus on precisely what our clients and their policyholders need and to make the claims process and smooth as possible.

Some of the common construction defect claims we are assigned involve:

• Quality of work issues
• Code violations
• Scope of work violations
• Design deficiencies
• Product or material insufficiencies
• Operation & maintenance issues  
• Construction process failures
• Catastrophic Failure

Construction defect litigation can become complex and very expensive. For an insurance carrier to mitigate exposure, it is crucial to work quickly and efficiently to investigate the facts, identify related parties, and document the claim. That’s where Vector comes in. We know it is important that adjusters act quickly upon receipt of a new construction defect claim. In order to limit exposure and ensure the most efficient expenditure of defense costs, a rapid response is necessary.

Vector Risk Solutions is here to investigate construction-related losses and help ensure you are properly covered with any issues you may face. Our in-depth knowledge and understanding of the construction defect claims process will save you time and money, keeping you out of the lawyer’s office and in your own office. The expert team at Vector is here to ensure that liability can be quickly and appropriately determined.

Losses happen. Frozen pipes burst, homemade dinners catch on fire, and the neighbor slips and falls on the new marble entryway. Every day, our team of Independent Adjusters at Vector Risk Solutions handles losses related to these types of claims. Handling the claims of day-to-day life is an integral part of what we do.

We recognize that we are an extension of the Insurance Carrier that we represent.  

Since our professional independent adjusters often represent the only face-to-face contact with your policyholder. Vector Risk Solutions may be the most important link in the long chain of exemplary customer service during the time of loss.

The experience we have gained over years of working with highly trained insurance claims adjusters in both the field and the office has contributed to the superior claims experience we are able to offer to all of our clients.

We provide full-service adjusting for a variety of losses, including:

• Residential Property 
• Commercial Property
• Casualty 
• Coastal and Inland Marine
• Auto and Heavy Equipment 
• Liability Claims 
• Farm & Ranch
• Industrial 
• Flood

No claim is too big or too small. With our team standing by, we are ready to assist you and your policyholder right when you need it. Our specialists can be on-site within 24 hours to assess damages and start the claims investigation process. On large losses, we tailor a plan specific to the needs of the client. Every facet of the claims process is carefully overseen by the team here at Vector Risk Solutions, allowing for a smooth and quick-moving claims process.

Whether your claim is in residential property, commercial property, commercial agriculture, or anything in between, our team is ready to take on the losses that arise every day. Rest assured that the independent adjusters here at Vector Risk Solutions are dedicated to delivering the best to our clients, so they, in turn, can provide their policyholders with the best and most efficient adjusters in the business.

“Tell me and I forget. Teach me and I remember. Involve me and I learn.”  These wise and observant words from Benjamin Franklin remind us of two things – that we learn from others, and that we remember what we learn by involvement. At Vector Risk Solutions we believe that together we can be better, and that’s why we offer specialized consulting services. 

Whether you require consulting and training for your claims department, underwriting department, or even your executive leadership team, we have the resources to meet your needs. With our extensive experience in claims management, we are leveraging our infrastructure for our clients, helping to navigate away from the complexity of end-to-end claims processing. With three simple principal steps, our consulting plan will lead you towards self-propelling success

For any questions you may have about our consulting process, please contact us at info@vectorrisksolutions.com.

“Success is in the details,” said the American author and motivational speaker Zig Ziglar. He knew that if we only look at the big picture, we miss the crucial steps that lead us to our end goal. The result of letting the little things slip often leads to the fall of great empires. That’s why here at Vector Risk Solutions we make sure that the smallest detail is taken into consideration. 

The success of casualty claims handling is dependent upon experience, good judgment, and attention-to-detail. Consistent communication between all those involved in the claim reveals the fine points of each case, and our adjusters are trained to be highly adaptable to provide the best service. At Vector Risk Solutions, we handle a large array of liability claims covering many varieties of claim scenarios. 

Our team of adjusters is ready to assist our clients with liability-related losses in the following areas:

• Commercial and Residential Construction and Contractor Liability Claims
• Third-party Investigations
• Crop Liability Claims
• Heavy Equipment
• Timber and Forestry Claims
• Product Liability
• Inland Marine

We provide our clients with thorough investigations to assist in making accurate liability determinations and assist with settlement negotiations. Producing timely, accurate, and reliable investigations, we strive to exceed our clients’ expectations. With liability-specific training, our adjusters have the technology and technical expertise required to handle these types of losses. And our adjusters can be on the site within 24 hours of any loss to provide our clients and their policyholders with a rapid, accurate response.

Adjusters here at Vector are experienced in conducting full scene investigations that may require taking recorded statements, obtaining specialty reports, and providing our clients with the necessary documents to process any liability loss. We cater directly to the needs of our clients and strive to supply them with a claims experience that is industry-leading. All parties are always treated with compassion and respect, and each liability investigation is given the attention-to-detail that allows us to exceed our clients’ expectations.